Flash Player changes for Mozilla Firefox
We recommend you are using the latest version of Mozilla Firefox when using BCA Live Online. Some users have experienced issues with the Flash Plug-in being disabled by default, which will affect your experience using the platform.
You can easily resolve the issue using the following steps:
Login to BCA Live Online in Mozilla Firefox. When you click on a sale you will see the display as below showing the Flash Player Plugin being blocked:
Click on the Menu drop down in the top right of the window, it looks like three horizontal lines. Then click on Add-ons next to the puzzle icon:
Select Plugin from the left hand menu:
Select the Shockwave Flash section within the window and click on the downwards arrow where it says Ask to Activate:
You then need to click on Always Activate
You can then log back into a sale window and click on the play button to view the vehicles:
Flash Player will now be enabled and you will be able to see the video in the bottom right hand corner. If you require any further help or support please contact the BCA Live Online team on 01530 279120 or email email@example.com.