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British Car Auctions

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Customer claims with BCA

BCA Online Vehicle Grading Claim

How to make a new claim

The details below are designed to give you guidance on what happens when you make a claim and the steps involved from when you first register a claim with us, to getting it all settled.

Existing Claims

To find out the progress of an existing claim please call our Customer Services Claims team on 0330 102 8461 or email claimsenquiry@bca.com . Please make sure you have the vehicle registration to hand or include it in your email to help us locate your claim in the process as quickly as possible.