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BCA Assured Claim

Customer claims with BCA

You are more than likely on this page as you have discovered a discrepancy between the vehicle(s) you have purchased and the BCA Assured / BCA Assured EV/Hybrid Report provided for that vehicle, and you want to make a claim.

Keep reading, as we explain if you are eligible to make a claim, what details you need to provide to ensure we can process your claim as swiftly as possible and what happens during the claim process.

You can also find out more in the BCA Assured / BCA Assured EV/Hybrid Guide.

Terms and Conditions update 6th Jan 2020

Speed up my claim

Whether you make a claim online  or by calling 0330 102 8461, simply provide us the following information and we will get your claim moving swiftly.

  • Your BCA Account number / full address
  • Registration number of the vehicle
  • Sale date of vehicle
  • Current mileage on the vehicle
  • Supporting documents: images/ videos of faults, repair diagnosis report etc.

I'm ready to make a claim

I want to know a bit more about BCA Assured / BCA Assured EV/Hybrid claims

Provide evidence to support your claim




Read more about BCA Assured and BCA Assured EV / Hybrid.
Read BCA Assured Terms and Conditions.
Read BCA Assured EV / Hybrid Terms and Conditions